Although customer support is available round the clock to provide quality assistance to the customers and resolve the issues. We would try our best to resolve any issue that might be causing you to cancel the order. However, if the buyer has made up their mind, and doesn’t wish to continue with the order, they may cancel their order. In such a situation, the following order cancellation policy would be implemented.
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Orders can only be canceled within 24 hours of order placement.
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Order cancellation requests placed after 24 hours will not be catered to.
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To cancel the order, the buyer needs to get in touch with the customer support team via email.
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Order cancellation emails are responded with 24 to 48 hours. Hence, we request clients please practice patience during this period.
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Customized orders cannot be canceled.
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Orders cannot be canceled without any certain reason. A reason needs to be stated at the time of order cancellation.
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Delayed responses from the customer’s end can result in disapproval of the order cancellation request.
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Custom Badges reserves the right to refuse order cancellation requests for any reason.